If your email address is not working, there are a couple of things you can check:

• Are there any unwanted spaces before or after the email address when you enter it in the box.
• Do you have another email address that may have been used by your employer e.g. work or personal?

If when you enter the email address, the box turns a light grey then this means you have entered the correct email. 

If you are still experiencing problems, please contact us on support@eachperson.com and if possible, include a screenshot of the error message you are getting and we’ll look into this for you.