How can we help?

An item is currently showing on your website but is out of stock on the retailers site, am I still able to place an order?

Each Person purchases the items you order via the retailers website. In this situation we would advise on not placing the order on our website. However, please do not worry if you do, if the item is still showing as out of stock when we try to order, then your order will be cancelled and the points will be refunded back into your account.

Out of stock items will occasionally appear on the Epoints website due the website only updating a couple of times a day.