How can we help?

What is the Each Person Diesel Card?

A Diesel Card is a convenient payment subscription for purchasing diesel fuel. Click to read more.

Is the Diesel Card secure?

Yes, the Diesel Card is secure. Click to read more!

When can I expect to receive my Diesel Card?

If you signed up two weeks before the end of the current month, your Diesel card will arrive near the month's end.

When will my balance be updated?

The balance on your card is not live and will be updated by the Each Person Team. Click to read more.

Why does my fuel station receipt not show my discount?

Not to fear, your receipt may show that you have been charged the full amount for your diesel. This is not the case. We receive the information of your purchase and charge your card in line with the weekly fixed price at the discounted rate. As long as you purchased standard diesel at a participating station, we will always charge your card the correct amount! Your balance will be manually updated by our team within 24 hours of your purchase. You will then be able to view your transaction hist...

What happens if I use all my monthly amount?

Any additional spend will be charged directly to your payment card. Click to read more.

What happens if I don’t use all my balance?

Any unused balance will be rolled over to the next month's balance.

Are there any fees associated with the Diesel Card?

There is an annual standard subscription fee of £19.99, and a monthly card processing fee of 1.2% to cover administrative expenses.

The information on my card is incorrect. What should I do?

Please reach out to us at support@eachperson.com, and our Support Team will assist you in obtaining a replacement card. Click to read more.

Can I cancel my Diesel Card subscription?

Yes, you can cancel your subscription at any time. Contact us at support@eachperson.com.

Can I change my payment method for the Diesel Card?

To update your payment method, access ‘My Account’ by clicking the person icon in the top-right corner then head to Payment Methods.

How can I find my closest fuel station?

Use our Diesel Station Finder by entering your postcode or setting your location to find the nearest station.

Can I keep my Diesel Card if I am no longer a part of my company?

Yes! You can retain your card even if you are no longer employed by your company.

Can I purchase other items besides standard Diesel?

The Diesel Card is designed specifically for standard diesel fuel purchases only; it does not cover premium diesel.

I didn't receive my card

If you haven't received your card, please contact support@eachperson.com for assistance.

When will I get my PIN? How can I find it?

You will receive your PIN once the first monthly subscription payment is successfully processed. Click to read more.

What should I do if my Diesel Card is damaged or not functioning properly?

If your Diesel Card is damaged or not functioning as expected, please reach out to our customer support for assistance.

Can I transfer my Diesel Card to someone else, or is it strictly for personal use?

The Diesel Card is non-transferable and is intended for personal use only. It cannot be transferred to another individual.

Is there a penalty or fee for cancelling my Diesel Card subscription?

There are no cancellation penalties or fees associated with ending your Diesel Card subscription. Click to read more.

Is there a limit on the number of transactions I can make with my Diesel Card in a day or month?

Yes there is a limit. With the Diesel Card, you can fill up once every 12 hours.

Why can I not see Tesco & Sainsbury's diesel stations on the Diesel Station finder?

Tesco & Sainsbury's are not included within the participating garages. Click to read more.

Can I use my card internationally?

The Diesel Card is valid for use only within the UK and Northern Ireland.

Will I get a receipt?

You can request a receipt at the station if desired.

Are there any restrictions on the types of vehicles that can use the Diesel Card?

The Diesel Card is typically designed for use with standard diesel vehicles. Click to read more.

When is the Weekly Fixed Price updated?

The fixed weekly price is updated on the first working day of each week.

Are there any restrictions on the types of businesses or individuals who can apply for a Diesel Card?

The Diesel Card program is open to both businesses and individuals. Click to read more.

Do you need help with your Diesel Card?

Can't find what you're looking for in our FAQs and How-To guides? Not to worry, our support team is happy to help with any and all queries! Send us an email to support@eachperson.com. For your query to be solved as soon as possible, simply provide your name, email address that is associated with your account, company and any important information that might help us in our investigation.